Terms

Last updated 14 August 2026

These Terms of Service (the "Terms") apply to the ChoreWhiz application, accessed through a web browser on a computer or mobile device, together with any related services operated by ChoreWhiz (collectively, the "Application"). ChoreWhiz (ABN 35 715 352 541) is referred to in these Terms as the "Service Provider".

By creating an account or using the Application, you agree to these Terms. Please read them carefully.

1. Eligibility and acceptance

By accessing or using the Application, you represent and warrant that you are legally permitted to do so in your jurisdiction and that you have the legal capacity to enter into a binding agreement. The Application is intended for individuals who are at least eighteen (18) years of age. A person below that age may access the Application only under the account and active session of a parent or legal guardian, who must review and accept these Terms on their behalf.

You are solely responsible for creating, managing, and maintaining control of your account. You accept these Terms on behalf of every person who accesses or uses the Application under your account, and you remain responsible and liable for their compliance and use.

2. Licence to use the Application

Subject to your compliance with these Terms, the Service Provider grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Application on a computer or mobile device for personal or internal business purposes. You may not reproduce, distribute, modify, create derivative works from, reverse engineer, decompile, or disassemble the Application, except as and only to the extent that such activity is expressly permitted by applicable law.

Unauthorised copying or modification of the Application, or any part of it, is strictly prohibited. Any attempt to extract the source code of the Application, to translate it into other languages, or to create derivative versions is not permitted. This licence terminates automatically upon termination of these Terms or closure of your account.

3. Intellectual property

The Service Provider retains all intellectual property rights in the Application, including its code, design, trademarks, service marks, trade names, logos, and branding (the "IP"). Nothing in these Terms grants you any licence or right to use the Service Provider's trademarks, logos, or branding for any purpose. You agree not to remove, alter, or obscure any copyright, trademark, or other proprietary notice displayed in or on the Application. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.

4. Your account and security

The Application stores and processes personal data that you provide to the Service Provider in order to deliver the service, as described in the Privacy Policy. It is your responsibility to maintain the confidentiality of your access credentials, to maintain the security of the device you use to access the Application, and to control access to your account. You are responsible for all activity that occurs under your account.

Removing the software restrictions imposed by the official operating system of your device — for example by jailbreaking or rooting may expose the device to malware, compromise its security features, and result in the Application not functioning correctly or at all. The Service Provider strongly advises against doing so and accepts no responsibility for the consequences. Please notify the Service Provider promptly via the contact form if you become aware of unauthorised access to your account.

5. Points and rewards

The Application allows you to record and allocate points, rewards, and similar items within your account. These are a record maintained by and between the members of your household, and their value is determined entirely by you. They are not currency, have no monetary value, and are not redeemable for money or any other consideration from the Service Provider.

The Service Provider does not hold, transfer, or redeem money, gift cards, or anything of monetary value on your behalf, and is not a party to any arrangement you reach with another member of your household concerning points or rewards. No such arrangement creates any obligation on the Service Provider.

6. User content and acceptable use

Where the Application allows you to enter, post, or upload content, you agree not to submit content that:

• is illegal, or violates third-party intellectual property rights, including copyright, trademark, and patents;
• is abusive, threatening, harassing, defamatory, or constitutes hate speech;
• contains discrimination, or incitement to violence or illegal activity;
• is spam or phishing, or contains malware;
• violates the privacy or personal data rights of others;
• is misleading, false, or deceptive; or
• contains explicit violence or sexual content.

You must not use the Application for any unlawful purpose, attempt to gain unauthorised access to the Application, to the accounts or data of other users, or to the systems on which the Application runs, or interfere with the Application or place an unreasonable load on it.

You retain ownership of the content you submit. You grant the Service Provider a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, and display that content as necessary to operate and provide the Application to you. This licence does not grant the Service Provider the right to sell or sublicense your content to third parties independently of the Application. You represent and warrant that you own or control all rights in the content you submit and that its use does not violate these Terms or applicable law.

Your content may include personal data. Processing of personal data related to user content is governed by the Privacy Policy. You must not submit the personal data of another person without their consent or, where that person is someone for whom you are the parent or legal guardian, without lawful authority to do so.

7. Reporting and moderation

The Service Provider reserves the right to:

• remove or disable access to content that violates these Terms;
• moderate, filter, or hide content that violates these Terms, applicable law, or the guidelines set out above;
• suspend or terminate the accounts of users who repeatedly violate these Terms; and
• cooperate with law enforcement where illegal content is reported.

If you believe content within the Application violates these Terms, infringes your rights, or is unlawful, you may report it to the Service Provider via the contact form. The report should include enough information for the Service Provider to identify the content, evaluate the complaint, and contact you if follow-up is required. The Service Provider may review reported content, request additional information where necessary, remove or restrict access to content, and take action against the responsible account where appropriate.

Users affected by a moderation decision may contact the Service Provider via the contact form to request further review. The Service Provider will respond to such requests within a reasonable period and provide the reasons for any decision that is upheld, subject to applicable law.

8. Availability, updates, and charges

The Service Provider is dedicated to ensuring that the Application is as beneficial and efficient as possible and reserves the right to modify the Application, or to charge for its services, at any time. Any charge for the Application or its services will be clearly communicated to you in advance.

Certain functions of the Application require an active internet connection. The Service Provider cannot be held responsible if the Application does not function at full capacity because of a lack of internet access or because you have exhausted your data allowance. Your internet or mobile provider's agreement terms continue to apply, and you may incur charges from that provider for data usage, including roaming charges if you use the Application outside your home territory without disabling data roaming. By using the Application you accept responsibility for any such charges, and if you are not the bill payer for the device or connection used, you confirm that you have the bill payer's permission. Similarly, the Service Provider cannot assume responsibility for matters within your control, such as ensuring that your device remains charged and operable.

The Service Provider may update the Application from time to time. The requirements of the systems on which the Application runs may change, and you may need to accept updates in order to continue using it. The Service Provider does not guarantee that it will always update the Application, or that the Application will remain compatible with the version of the operating system or browser installed on your device. Where an update is offered and you choose not to accept it, the Service Provider may cease to support earlier versions and the Application may not function properly.

9. Suspension and termination

The Service Provider may suspend your access to the Application if you materially breach these Terms. The Service Provider will provide you with written notice of the breach and, where the breach is capable of cure, you will have fourteen (14) days from receipt of that notice to remedy it. If you fail to cure the breach within that period, the Service Provider may terminate your access.

The Service Provider may suspend or terminate your access immediately and without notice if you violate applicable law, infringe intellectual property rights, or engage in activity that could cause harm to other users or to the Service Provider.

You may close your account at any time from within the Application. Closing your account results in the deletion of the data held in it, as described in the Privacy Policy. The Service Provider may also cease providing the Application, and will make reasonable efforts to give you notice before doing so. Unless the Service Provider informs you otherwise, upon any termination (a) the rights and licences granted to you under these Terms will end; and (b) you must cease using the Application and, where applicable, delete any copies of it from your devices.

10. Disclaimers

To the fullest extent permitted by law, the Application is provided "as is" and "as available", without warranties of any kind, whether express or implied, including as to availability, accuracy, or fitness for a particular purpose. The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying entirely on third-party information provided through the Application, or for inaccuracies in content provided by third parties.

Nothing in these Terms limits any right you have under applicable consumer protection laws, including the Australian Consumer Law, that cannot be lawfully excluded.

11. Limitation of liability

To the fullest extent permitted by law, the Service Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption, even if advised of the possibility of such damages.

However, the Service Provider retains full liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation; and
• any other liability that cannot be excluded or limited under applicable law.

To the fullest extent permitted by law, the total liability of the Service Provider for any claim shall not exceed the amount paid by you to the Service Provider for the Application in the twelve (12) months preceding the claim, or the minimum amount that must be paid under applicable law, whichever is greater. Where the Application is provided free of charge, this means that the Service Provider's liability is limited to the minimum amount permitted by applicable law.

12. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless the Service Provider, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or directly related to your breach of these Terms or your intentional misuse of the Application, including any content you submit in violation of these Terms.

This indemnification does not apply to claims arising from the Service Provider's own negligence, breach of these Terms, or violation of applicable law. In jurisdictions where consumer indemnification is restricted by law, this clause shall be limited to the maximum extent permitted.

13. Governing law and jurisdiction

These Terms are governed by the laws of Victoria, Australia, excluding conflict of law rules, except to the extent that mandatory consumer protection laws provide otherwise. Any dispute arising out of or relating to these Terms is subject to the exclusive jurisdiction of the courts of Victoria, Australia. Nothing in this clause limits any right you may have to bring a claim in a court that is competent under mandatory law.

14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions of these Terms shall remain in full force and effect.

15. Entire agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Service Provider concerning your use of the Application, superseding any prior agreements or understandings.

16. Changes to these Terms

The Service Provider may periodically update these Terms. You are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the updated Terms on this page, and the date shown at the top reflects the most recent revision. Previous versions of these Terms will be maintained and made available upon request by contacting the Service Provider via the contact form.

17. Contact

If you have any questions or suggestions about these Terms, please do not hesitate to contact the Service Provider at the address below, or via the contact form.

hello@chorewhiz.com
ChoreWhiz (ABN 35 715 352 541)